第8章
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  Illustrativeinstanceswillreadilysuggestthemselves。Manyabusinessmanturnsbypreferencetosomethinglessdubiousthanthedistillingofwhiskeyorthesaleofdeleterioushouseholdremedies。Theyprefernottousedeletriousadulterants,evenwithinthelimitsofthelaw。Theywillratherusewoolthanshoddyatthesameprice。Theofficialsofarailwaycommonlyprefertoavoidwrecksandmanslaughter,evenifthereisnopecuniaryadvantageinchoosingthemorehumanecourse。Morethanthat,itwillbefoundtruethatthemoreprosperousofthecraft,especially,takeprideandpainstomaketheserviceoftheirroadsortheoutputoftheirmillsasefficient,notsimplyasthepecuniaryadvantageoftheconcerndemands,butasthebestpecuniaryresultswilladmit。Instancesareperhapsnotfrequent,buttheyarealsonotaltogetherexceptional,whereaprosperouscaptainofindustrywillgooutofhiswaytoheightentheserviceabilityofhisindustryeventoadegreethatisofdoubtfulpecuniaryexpediencyforhimself。Suchaberrationsare,ofcourse,notlarge;andiftheyarepersistedintoanyveryappreciableextenttheresultis,ofcourse,disastroustotheenterprise。Theenterpriseinsuchacasefallsoutofthecategoryofbusinessmanagementandfallsundertheimputationofphilanthropy。

  Thecaptainsofthefirstclassnecessari1yarerelativelyexemptfromtheseunbusinesslikescruples。

  Theeconomicprincipleof“chargingwhatthetrafficwillbear“isdiscussedwithgreatcareandelaborationbyR。T。Ely,MonopoliesandTrusts,ch。III,“TheLawofMonopolyPrice。“Cf。,forillustrationofthepracticalworkingofthisprinciple,testimonyofC。M。Schwab,ReportoftheIndustrialCommission,vol。XIII。pp。453-455。

  18。“Monopoly“ishereusedinthatloosersensewhichithascolloquially,notinthestrictsenseofanexclusivecontrolofthesupply,asemployed,eg。,byMrElyinthevolumecitedabove。ThisusageisthemoreexcusablesinceMr。Elyfindsthata“monopoly“inthestrictsenseofthedefinitionpracticallydoesnotoccurinfact。Cf。Jenks,TheTrustProblem,ch。IV。

  E。g。theprestigevalueofIvorySoap。

  Cf。W。D。Scott,TheTheoryofAdvertising;J。L。Mahin,TheCommercialValueofAdvertising,pp。4-6,12-13,15;E。

  Fogg-Meade,“ThePlaceofAdvertisinginModernBusiness,“

  JournalofPoliticalEconomy,March1901;Sombart,vol。II。ch。

  Thewritinganddesigningofadvertisementsletterpress,display,andillustrationshasgrownintoadistinctcalling;sothattheworkofaskilledwriterofadvertisementscomparesnotunfavorably,inpointoflucrativeness,withthatoftheavowedwritersofpopularfiction。

  Thepsychologicalprinciplesofadvertisingmaybeformulatedsomewhatasfollows:Adeclarationoffact,madeintheformandwiththeincidentsoftasteandexpressiontowhichapersonisaccustomed,willbeacceptedasauthenticandwillbeacteduponifoccasionarises,insofarasitdoesnotconflictwithopinionsalreadyaccepted。Theacceptanceofanopinionseemstobealmostentirelyapassivematter。Thepresumptionremainsinfavorofanopinionthathasoncebeenaccepted,andanappreciableburdenofprooffallsonthenegative。Acompetentformulationofopiniononagivenpointisthechieffactoringainingadherentstothatopinion,andareiterationofthestatementisthechieffactorincarryingconviction。Thetruthofsuchaformulationisamatterofsecondaryconsequence,butawideandpatentdeparturefromknownfactgenerallyweakensitspersuasiveeffect。Theaimoftheadvertiseristoarrestattentionandthenpresenthisstatementinsuchamannerthatitiseasilyassimilatedintothehabitsofthoughtofthepersonwhoseconvictionistobeinfluenced。Whenthisiseffectuallydoneareversaloftheconvictionsoestablishedisamatterofconsiderabledifficulty。Thetenacityofaviewonceacceptedinthiswayisevidenced,forinstance,bytheendlessnumberandvarietyoftestimonialstothemeritsofwell-advertisedbutnotoriouslyworthlesshouseholdremediesandthelike。

  SoacuteanobserverasMrSombartisstillabletoholdtheopinionthat“aufSchwindelistdauerudnochnieeinUnternehmenbegrundetworden“Kopitalismus,vol。II。p。376。MrSombarthasnotmadeacquaintancewiththeadventuresofElijahtheRestorer,norisheconversantwithAmericanpatent-medicineenterprise。

  WithMr。Sombart’sviewmaybecontrastedthatofMrL。F。Ward,anobserverofequallylargeoutlookandacumen:

  “Thelawofmindasitoperatesinsocietyasanaidtocompetitionandintheinterestoftheindividualisessentiallyimmoral。Itrestsprimarilyontheprincipleofdeception。Itisanextensiontootherhumanbeingsofthemethodappliedtotheanimalworldbywhichthelatterwassubjectedtoman。Thismethodwasthatoftheambushandthesnare。Itsrulingprinciplewascunning。Itsobjectwastodeceive,circumvent,ensnare,andcapture。Lowanimalcunningwassucceededbymorerefinedkindsofcunning。Themoreimportantofthesegobythenamesofbusinessshrewdness,strategy,anddiplomacy,noneofwhichdifferfromordinarycunninginanythingbutthedegreeofadroitnessbywhichthevictimisoutwitted。Inthiswaysociallifeiscompletelyhoneycombedwithdeception。““ThePsychologicBasisofSocialEconomics,“Ann。ofAm。Acad。,

  Advertisingandotherlikeexpedientsforthesaleofgoodsaimatchangesinthe“substitutionvalues“ofthegoodsinquestion,notatanenhancementoftheaggregateutilitiesoftheavailableoutputofgoods。

  Cf。Jenks,TheTrustProblem,pp。21-28;ReportoftheIndustrialCommission,vol。

  Cf。Bohm-Bawerk,PositiveTheoryofCapital,bk。onthevalueofalternativeandcomplementarygoods。

  Wherecompetitivesellingmakesupalargeproportionoftheaggregatefinalcostofthemarketedproduct,thisfactislikelytoshowitselfinanexceptionallylargeproportionofgood-willinthecapitalizationoftheconcernsengagedinthegivenlineofbusiness;as,e。g。,theAmericanChicleCompany。

  Cf。Ed。Hahn,DieWirtschaftderWeltamAusgangdesXIX

  Jahrhunderts-“InunseremheutigenWirtsehaftslebenistderGewinndurchdenZuwachsderProduktion,mitdemfruhereJahrhunderterechneten,ganzundgarzuruckgedrangt,eristunwesentlichgeworden。“

  Itmight,therefore,befeasibletosetupatheorytotheeffectthatwagesarecompetitivelyproportionedtothevendibilityoftheproduct;butthereisnocogentgroundforsayingthatthewagesinanydepartmentofindustry,underabusinessregime,areproportionedtotheutilitywhichtheoutputhastoanyoneelsethantheemployerwhosellsit。Whenitisfurthertakenintoaccountthatthevendibilityoftheproductinverymanylinesofproductiondependschieflyonthewastefulnessofthegoodscf。TheoryoftheLeisureClass,ch。V,thedivergencebetweentheusefulnessoftheworkandthewagespaidforitseemswideenoughtothrowthewholequestionofanequivalencebetweenworkandpayoutoftheoreticalconsideration。Cf。,however,Clark,TheDistributionofWealth,especiallych。VII。andXXII。

  TheTheoryofBusinessEnterprisebyThorsteinVeblen1904

  BusinessPrinciplesThephysicalbasisofmodernbusinesstrafficisthemachineprocess,asdescribedinChapterII。Itisessentiallyamodernfact,-lateandyetinitsearlystagesofgrowth,especiallyasregardsitswidersweepintheorganizationoftheindustrialsystem。Thespiritualgroundofbusinessenterprise,ontheotherhand,isgivenbytheinstitutionofownership。“Businessprinciples“arecorollariesunderthemainpropositionofownership;theyareprinciplesofproperty,-pecuniaryprinciples。Theseprinciplesareofolderdatethanthemachineindustry,althoughtheirfulldevelopmentbelongswithinthemachineera。Asthemachineprocessconditionsthegrowthandscopeofindustry,andasitsdisciplineinculcateshabitsofthoughtsuitabletotheindustrialtechnology,sotheexigenciesofownershipconditionthegrowthandaimsofbusiness,andthedisciplineofownershipanditsmanagementinculcatesviewsandprincipleshabitsofthoughtsuitabletotheworkofbusinesstraffic。

  Thedisciplineofthemachineprocessenforcesastandardizationofconductandofknowledgeintermsofquantitativeprecision,andinculcatesahabitofapprehendingandexplainingfactsintermsofmaterialcauseandeffect。Itinvolvesavaluationoffacts,things,relations,andevenpersonalcapacity,intermsofforce。Itsmetaphysicsismaterialismanditspointofviewisthatofcausalsequence。1*

  Suchahabitofmindconducestoindustrialefficiency,andthewideprevalenceofsuchahabitisindispensabletoahighdegreeofindustrialefficiencyundermodernconditions。Thishabitofmindprevailsmostwidelyandwithleastfalteringinthosecommunitiesthathaveachievedgreatthingsinthemachineindustry,beingbothacauseandaneffectofthemachineprocess。

  Othernormsofstandardization,moreorlessalientothisone,andothergroundsforthevaluationoffacts,haveprevailedelsewhere,aswellasintheearlierphasesoftheWesternculture。Muchofthisolderstandardizationstillstandsover,invaryingdegreesofvigorordecay,inthatcurrentschemeofknowledgeandconductthatnowcharacterizestheWesternculture。

  Manyoftheseancientnormsofthoughtwhichhavecomedownfromthedisciplineofremoteandrelativelyprimitivephasesoftheculturalpastarestillstrongintheaffectionsofmen,althoughmostofthemhavelostgreatlyintheirpowerofconstraint。Theynolongerbindmen’sconvictionsastheyoncedid。Theyarelosingtheiraxiomaticcharacter。Theyarenolongerself-evidentorself-legitimatingtomoderncommonsense,astheyonceweretothecommonsenseofanearliertime。

  Theseancientnormsdifferfromthemodernnormsgivenbythemachineinthattheyrestonconventional,ultimatelysentimentalgrounds;theyareofaputativenature。Suchare,e。g。,theprinciplesofprimitivebloodrelationship,clansolidarity,paternaldescent,Leviticalcleanness,divineguidance,allegiance,nationality。Intheirtimeandunderthecircumstanceswhichfavoredtheirgrowththesewere,allandseveral,powerfulfactorsincontrollinghumanconductandshapingthecourseofevents。Intheirtimeeachoftheseinstitutionalnormsservedasadefinitivegroundofauthenticationforsuchfactsasfellunderitsparticularscope,andthescopeofeachwasverywideinthedayofitsbestvigor。

  Astimehasbroughtchangeofcircumstances,thefactsoflifehavegraduallyescapedfromtheconstraintoftheseancientprinciples;sothatthedominionwhichtheynowholdoverthelifeofcivilizedmenisrelativelyslightandshifty。

  Itisamongthesetransmittedinstitutionalhabitsofthoughtthattheownershipofpropertybelongs。Itrestsonthelikegeneralbasisofuseandwont。Thebindingrelationofpropertytoitsownerisofaconventional,putativecharacter。Butwhiletheseotherconventionalnormscitedaboveareintheirdecline,thisyoungeroneoftheinheritedinstitutionsstandsforthwithoutapologyandshowsnoapprehensionofbeingcrowdedintothebackgroundofsentimentalreminiscence。

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