issupplementedbyabeliefthatbyworkingtoohardhedeprivessomeotherworkerofajob。ScientificManagement,therefore,setsitselftoworkoutbyexperimenttheexacttoolormachineappropriatetoeachaction,themosteconomicalandeffectivewaybywhichaworkercanworkthetoolormachine,andthebestmethodofselectingworkersforeachjobandofstimulatingthemtoperformeachactionwiththegreatestaccuracyandcelerity。Bymeansofstrictlyquantitativetestsitworksoutstandardtools,standardmethodsofworkandstandardtestsfortheselection,organisation,stimulation,andsupervisionoftheworkman。
Inhisexpositionofthiseconomy1Mr。Taylortakesashissimplestillustrationofchoiceoftoolsthe\'art\'ofshovelling。Lefttohimself,orworkingwithagang,theshovellerwilluseashovelwhoseweight,size,andshapehaveneverbeenconsideredinrelationtotheparticularmaterialithastomoveorthesortofmanwhohastouseit。\'Byfirstselectingtwoorthreefirst-classshovellers,andpayingthemextrawagesfordoingtrustworthywork,andthengraduallyvaryingtheshovelloadandhavingalltheconditionsaccompanyingtheworkcarefullyobservedforseveralweeksbymenwhowereaccustomedtoexperimenting,itwasfoundthatafirst-classmanwoulddothebiggestday\'sworkwithashovelloadofabout21pounds。\'2Asaresultofthisdiscovery,insteadofallowingeachshovellertochoosehisownshovel,thecompanyprovidedeightortendifferentkindsofshovelsaccommodatedtotheweightofdifferentmaterialsandtootherspecial
conditions。Again,thousandsofstop-watchobservationsweremadetodiscoverhowquicklyalabourer,providedwithhispropershovel,couldpushtheshovelintothematerialsanddrawitoutproperlyloaded。Asimilarstudywasmadeof\'thetimerequiredtoswingtheshovelbackwardandthenthrowtheloadforagivenhorizontaldistance,accompaniedbyagivenheight。\'Withtheknowledgethusobtaineditwaspossibleforthemandirectingshovellers,firsttoteachthemtheexactmethodofusingtheirstrengthtothebestadvantage,andthentoassignthedailytaskbywhichtheycouldearnthebonuspaidforthesuccessfulperformanceofthistask。
For,thoughtheskilleddirectorcanprescribetherighttoolandtherightmethod,hecannotgettherequiredresultwithoutthewillingcooperationoftheindividualworker。Forthispurposeabonusisapplied,thesizeofwhichisitselfasubjectofscientificexperiment。Therelationofthisbonustotheordinarydayorpiecewagewillvarywiththevarioustypesofworkandworkers。IntheBethlehemSteelWorksitwasfoundthatthebesteffectinstimulatingenergywasgotbyabonusofabout60percent,beyondthewagesusuallypaid。\'Thisincreaseinwagestendstomakethemnotonlythriftybutbettermenineveryway;theyliveratherbetter,begintosavemoney,becomemoresober,andworkmoresteadily。When,ontheotherhand,theyreceivemuchmorethana60percentincreaseofwages,manyofthemwillworkirregularlyandtendtobecomemoreorlessshiftless,extravagant,anddissipated。Ourexperimentsshowed,inotherwords,thatitdoesnotdoformostmentogetrichtoofast。\'3
Consideringthatitwasclaimedthattheresultofthisnewplanofworkwastoraisetheaveragedailyoutputpermanfrom16to59tons,andtosecureanannualsavinginthelabour-billamountingtobetween$75,000and$80,000,itwouldhavebeeninterestingtofollowtheeffectsofarapidadvanceofwealthuponthedividend-receiverswhogainedsodisproportionateashareoftheadvantagesoftheneweconomy。